Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern access to and use of FingerInk, operated by Deploy d.o.o. (“we”, “us”), including https://fingerink.app and https://my.fingerink.app. By creating an account or using the service, you agree to these Terms.

2. The service

FingerInk is a document signing platform. You can upload documents, place fields, send signing links, and store signed files according to your plan. Feature availability depends on your subscription (see Pricing).

3. Accounts and workspaces

• You must provide accurate registration information.
• You are responsible for activity under your account and for keeping credentials secure.
• Workspace owners and admins control membership within their plan’s seat limits.

4. Acceptable use

You must not use the service to:

• Violate law or third-party rights
• Send spam or abusive signing requests
• Attempt to breach security or reverse-engineer the platform
• Upload malware or unlawful content

We may suspend accounts that breach these Terms.

5. Your content

You retain rights to documents and data you upload. You grant us a limited licence to host, process, and transmit that content solely to provide the service. You are responsible for having a lawful basis to collect signer data and for the content of documents you send.

6. Electronic signatures

FingerInk provides simple electronic signatures (and, where enabled on your plan, advanced electronic signature flows). Suitability depends on the document type and applicable law. We do not provide legal advice. You are responsible for deciding whether a given signature method is appropriate for your use case. Qualified electronic signatures (QES) are not claimed unless we expressly offer them.

7. Plans, billing, and taxes

• Paid plans are billed through our payment provider (Stripe) on a monthly or yearly basis as selected.
• Prices on the website exclude VAT unless stated otherwise. Applicable tax may be added at checkout based on your billing details.
• Plan limits (seats, templates, requests, storage, retention, file size) are enforced in the product. Overage or downgrade behaviour follows in-app rules.
• You may cancel or change plans according to the tools available in billing settings; fees already paid for a period are generally non-refundable unless required by law.

8. Availability and changes

We aim for reliable uptime but do not guarantee uninterrupted service. We may modify features, plans, or these Terms; material changes will be reflected by updating the date on this page and, where appropriate, notifying account holders.

9. Disclaimers and liability

The service is provided “as is” to the extent permitted by law. We do not warrant that signed documents will be accepted by every third party or court. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including for death or personal injury caused by negligence, or fraud).

To the maximum extent permitted by law, our aggregate liability arising out of these Terms is limited to the fees you paid us for the service in the twelve (12) months before the claim.

10. Privacy

Personal data is handled as described in our Privacy Policy.

11. Governing law

These Terms are governed by the laws of the Republic of Croatia, without prejudice to mandatory consumer protections that may apply. Courts in Split, Croatia, have jurisdiction, unless mandatory law provides otherwise.

12. Contact

Deploy d.o.o.
Ljudevita Posavskog 12b, 21000 Split, Croatia
hello@fingerink.app
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